Privacy Policy
Last updated: January 1, 2024
At ReadingFace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information You Provide Directly
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your email address, username, and password
- Profile Information: Optional information such as your personality type, subtype preferences, and compatibility interests
- Communication Data: Information from your communications with us, including support requests and feedback
- Survey Responses: Responses to optional surveys or questionnaires about personality and compatibility
Information Collected Automatically
When you visit ReadingFace, we automatically collect certain information:
- Usage Information: Pages viewed, features used, time spent on pages, and interaction patterns
- Device Information: Browser type, operating system, device type, and screen resolution
- Location Data: General location based on IP address (country/region level only)
- Log Data: IP addresses, access times, and referring URLs
📊 Analytics Data
We use privacy-focused analytics to understand how visitors use our site. This data is aggregated and does not identify individual users.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Provide and maintain the ReadingFace compatibility system
- Process and deliver personality assessments and compatibility calculations
- Personalize your experience based on your subtype and preferences
- Enable account features and saved results
Communication
- Respond to your inquiries and support requests
- Send service-related notifications (with your consent)
- Provide updates about new features or content
Improvement and Development
- Analyze usage patterns to improve our services
- Develop new features and content
- Conduct research on personality compatibility
- Fix bugs and enhance security
Legal and Safety
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms of Service
- Protect the rights and safety of users
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:
With Your Consent
We may share your information when you explicitly consent to such sharing, such as when you choose to share results publicly.
Service Providers
We work with trusted third-party service providers who assist in operating our website and services:
- Web hosting providers
- Analytics services (privacy-focused)
- Email service providers
- Customer support tools
Legal Requirements
We may disclose information if required by law or in response to valid legal requests from public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: SSL/TLS encryption for data in transit
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Updates: Security patches and software updates
- Secure Infrastructure: Protected servers and databases
- Incident Response: Procedures for handling security incidents
🔒 Your Security Responsibilities
Please keep your account credentials secure and notify us immediately of any unauthorized access to your account.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete personal information
Deletion
Request deletion of your personal information, subject to legal requirements
Portability
Receive your data in a structured, commonly used format
Objection
Object to processing of your personal information in certain circumstances
Restriction
Request restriction of processing your personal information
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Third-Party Analytics
We use privacy-focused analytics services that respect user privacy. These services help us understand usage patterns without compromising individual privacy.
8. Children's Privacy
ReadingFace is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by relevant authorities
- Ensuring recipients maintain adequate data protection standards
- Obtaining your consent where required
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will provide additional notice through email or prominent website notification.
Your continued use of ReadingFace after changes indicates acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
privacy@readingface.com
ReadingFace Privacy
[Address]
[City, State ZIP]
Response Time
We aim to respond to all privacy inquiries within 30 days
Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer at: dpo@readingface.com
Regional Privacy Rights
California Residents (CCPA)
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
European Economic Area (GDPR)
If you are in the EEA, you have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local supervisory authority.
Other Jurisdictions
We respect privacy rights under all applicable laws. Contact us to learn about your rights in your specific jurisdiction.